Loyalty
Your restaurant's loyalty programme, a reason to come back.
With Ta Table, your guests earn points every time they come, with no card to show and no app to download. The tiers and rewards are yours, the team knows when a reward is waiting for a guest, and you can give a quiet service a nudge. The programme is included in the Premium plan.
0% commission on bookings · Set up on site by a dedicated contact · Your till stays yours
Bringing guests back, without asking anything of them
No stamp card lost at the bottom of a drawer, no app to install. The guest books, comes in, and their points add up. If they left their email, they can follow their progress in the loyalty emails, with each visit and each tier reached.
With click & collect, collected orders can also earn points, if the guest wishes.
Rewards that look like you
You choose the tiers and what they offer: a dessert, a glass of champagne, a sharing menu. What pleases guests at your place, not an imposed discount.
When a guest reaches a tier, the team sees it on their booking: the reward is given at the right moment, and recorded as handed over.
A nudge for quiet services
A Tuesday night that struggles to fill, a slow week in January: you offer extra points on that service or that period, and you can let your members know by email in advance. One more reason to come when you need it.
Those who send people your way
A hotel, a concierge service, a neighbour who recommends your table: attach their bookings, and they collect points too. You finally know who brings you guests, and you can thank them.
Connected
Loyalty feeds on everything else.
Nothing extra to enter: points come from what the team already does during service.
In practice
A Tuesday, on the loyalty side.
Next Tuesday looks quiet. You offer extra points on that service and let your members know by email.
Claire Mercier arrives. A reward is waiting for her, and the team sees it on her booking.
The dessert on the house is served, and recorded as handed over.
A table of four sent by the hotel next door sits down. The hotel earns its points.
Service is closed. The members who came tonight have their points; those who left their email can receive the summary.
By your side
What we set up for you.
We build the tiers, rewards and points rules with you, so they look like your restaurant.
Your dedicated contact comes to your restaurant for the setup and stays reachable during your service hours: a person who knows your place, not a call centre.
From €189 excl. VAT a month, no commission on your covers.
The loyalty programme is included in the Premium plan, at €189 excl. VAT a month.
Three plans: Découverte at €83, Restaurant at €129 and Premium at €189 excl. VAT a month, plus a one-off €299 excl. VAT setup fee. Deposits, card holds and gift cards are paid into your own Stripe account, with no Ta Table commission.
Your questions
Loyalty questions.
Does the guest have to download an app?
No. They have no card and no app: their points add up when they come, and they can follow them in the loyalty emails if they left their address.
What earns points?
Every honoured visit and, if you offer click & collect, every collected order when the guest has agreed. Your team can also add points by hand.
Can I choose the rewards?
Yes: the tiers, what they offer and their picture are yours.
Can a guest opt out?
Yes, from the link in every loyalty email. Your team can reopen their membership if they ask.
Can I reward a partner who sends us guests?
Yes. Bookings sent by a hotel or a concierge service earn it points.
How much does the loyalty programme cost?
It is included in the Premium plan, at €189 excl. VAT a month (plus a one-off €299 excl. VAT setup fee), with bookings, the floor plan, the guest file, gift cards and HACCP.
The whole software
All modules
Fill the room
Run the floor and the kitchen
Sell direct
Know and keep your guests
- Guest file and CRMA file that fills itself with bookings, orders and gift cards, and belongs to you.
- Loyalty programmePoints with every visit, no card or app, and rewards that look like your restaurant.
- StatisticsCovers, occupancy, no-shows, channels and sales, compared with last week and last year.